Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days after receiving payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

We work with global fulfillment partners to deliver your items efficiently. Estimated delivery time varies depending on your location:

• United States: 7–15 business days

Please note that shipping times may vary slightly during peak seasons or due to customs delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the weight of your order.
We offer Free Shipping on orders over $100.

Tracking Information

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery status in real time.

Incorrect Address or Missing Information

Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order does not arrive within 7–15 business days, please contact us at support@zunvato.com
If your product arrives damaged or defective, please reach out to us within 7 days of delivery with photos or videos, and we’ll gladly assist you with a replacement or refund.

Customs and Import Taxes

Buyers are responsible for any customs or import taxes that may apply. We are not responsible for delays caused by customs.